Shipping policy

Free Same Day Delivery to select areas in Bali:

Ubud

Canggu

Jimbaran

Uluwatu

 

INTERNATIONAL SHIPPING

Thank you for choosing Expat Lifestyle. We appreciate your trust in our products and services. As we strive to offer the best possible shopping experience, it's essential for our customers to be aware of our shipping policy, particularly regarding import taxes and custom duties.

Import Taxes & Custom Duties

  1. Responsibility: While Expat Lifestyle ensures that your order is shipped promptly and securely, we would like to clarify that we are not responsible for any import taxes, customs duties, and fees levied by the destination country.

  2. Charges: These charges, if applicable, are determined and charged by the destination country's customs office and not by Expat Lifestyle. The amount, if any, will depend on that country's specific policies and regulations.

  3. Payment: These charges, if applicable, must be fulfilled by the recipient. Expat Lifestyle has no control over these charges, nor can Expat Lifestyle predict what they may be.

  4. Customs Policies: Customs policies vary widely from country to country. We recommend contacting your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

  5. Documentation: All international packages will have a declaration of the full value of your items purchased and will be marked as "Merchandise."

  6. Refusal of Delivery: If a customer refuses a package due to customs issues, including refusal to pay customs tax or duties, failure to provide requested documents, or other related issues, we will not be responsible for any refund or reshipment of the purchased items.

By placing an order on Expat Lifestyle, you acknowledge and agree to the aforementioned terms related to import taxes and customs duties. We appreciate your understanding and cooperation.

For any further queries regarding our shipping policy or other concerns, please don't hesitate to contact our customer service team.